Total number of calls to the surgery: 5,674 (up from 2,774)
Number of calls answered within two minutes: 2,956 (Up from 1,478)
Number of calls abandoned: 420
Items issued by prescription: 12,458
Referrals made: 243
Fit notes issued: 172
Administrative communication issued (letters/emails): 2,272
Text messages sent and received: 818
Total Digital requests submitted to the practice: 4,646
Appointments total: 1,408
Appointments seen: 1,327
Appointments did not attend: 81
