To order a repeat prescription
- Use your NHS Wales App account (on the NHS Wales App website or in the NHS Wales app).
- Use the repeat ordering slip on your previous prescription. Leave it at the surgery or post it to us.
- Fill in an online form to order your prescription
Find out more about registering for online services.
Collecting your prescription
Your prescription will be ready for collection 2 working days after your order has been received. Only order a repeat prescription if you have less than 7 days of medication remaining.
If you wish your prescription can be collected by a local pharmacist, please ask reception for further details. Please note your prescription will not dispensed until you attend at the chemist.
We can also post your prescription to you if you provide us with a stamped, addressed envelope.
Quays Medical Practice are currently implementing a new scheme where patients have the option to have their repeat prescription collected by the pharmacy of their choice.
Medication reviews
We have a duty to review your health and medicines regularly. We will let you know if you need to make an appointment for a medication review with either our practice nurses or your doctor.
If you need urgent advice about your medication outside our surgery hours, please call NHS 111.