Briton Ferry Health Centre

Quays Medical Practice Activity May 2025

Total number of calls to the surgery: 2,835  (up 75 from 2,760)

Number of calls answered within two minutes: 1,071

Number of calls abandoned: 294

Items issued by prescription: 11,688

Referrals made: 259

Fit notes issued: 121

Administrative communication issued (letters/emails): 2,093

Text messages sent and received: 614

Total Digital requests submitted to the practice: 4,105

Appointments total: 1,374

Appointments seen: 1,306

Appointments did not attend: 68