Total number of calls to the surgery: 2,835 (up 75 from 2,760)
Number of calls answered within two minutes: 1,071
Number of calls abandoned: 294
Items issued by prescription: 11,688
Referrals made: 259
Fit notes issued: 121
Administrative communication issued (letters/emails): 2,093
Text messages sent and received: 614
Total Digital requests submitted to the practice: 4,105
Appointments total: 1,374
Appointments seen: 1,306
Appointments did not attend: 68
